Shipping policy
Canada*
Shipped from Canada, no import duties to worry about! Federal and provincial taxes are applied at checkout as per the Canadian province being delivered to.
Overnight delivery to Montreal and Toronto on most in-stock items.
- $3.50 shipping on thin orders (less than 20mm wide) which can fit in lettermail (headbands (except Caps & Visors), single string sets)
- $14.99 flat rate shipping on all other orders
- Free shipping on orders over $150
- Please note that tennis ball cases are not eligible for free or standard shipping. You may select either UPS or Canada Post Expedited shipping options.
All orders over $99 are shipped from Montreal by Canada Post Expedited service or a courier with tracking number.
In-stock products are dispatched within 1-2 business days and arrive within 2-5 business days after shipping (1-7 days total)
USA
Due to the complexity of duties and tariffs, we are temporarily unable to ship to the USA. If you would like to purchase a product, please contact us, and we will be happy to provide you with a custom shipping and duties prepaid quote. Thank you for your understanding.
Rest of the world
Any import taxes or duties which may be assessed upon customs clearance into your country are the responsibility of the buyer.
- Rates are calculated at the checkout
In-stock products are dispatched within 1-2 business days and usually arrive within 4-7 business days after shipping (5-9 days total)
If you have any questions, please do contact us.
*Since we offer free or discounted shipping to most destinations, we reserve the right to cancel orders to remote locations if shipping costs are excessive. If we have to cancel, we'll contact you first to talk about alternatives.